So far in the class two things have stuck out to me the most. The first being that sales should be consultative. Thinking back to my limited previous sales experience, I approached it very linearly. Where I found myself doing most of the talking and not asking any good questions to help understand their needs. Or at the very least to help guide the conversation.
The second is from today’s class about being humble and making sure there is a power balance. I especially liked the advice to ask questions when you know you are right about something that the other person is not. Instead of just outright saying they are wrong. The last thing you want is to raise the defenses of someone. As that could quickly hurt the building of trust.
Both of these tie into how sales is about the other person. The focus is not on you or the product. By using the funnel to help guide the flow of the conversation. I can see how it would work a lot better than just talking about the product features and making assumptions about what their needs actually are.
These are two things that I did not think sales would be about. It is interesting to see that these traits and practices are not only crucial to being a Christ centered human, but also how to succeed in your career as a salesperson.
Really great post! I think that being both humble and consultive are good, as they are often not things that people think of as being utilized together. This often plays out in how consultive personalities are seen as rough and uneasy.
I like your points here! I think it’s so interesting that the things we tend to associate with sales are exactly the opposite of how a good salesperson operates. It has been so neat to hear about how humility is actually important for sales, just like in life!