Every salesperson wants every sales call to be a success. This means more money and less stress trying to find new leads. This however, is not the case. Most sales calls end with a no, but too many times sales people try to beg for the sale when it is obvious that it is not going to happen. Pink explains it as a sea of failure. One thing to realize though it is okay if they don’t want your product or service. It could be because you aren’t the right fit or your they just don’t like your work. However, the no does not always have to come from them. If you think that you aren’t a good fit for them, don’t be afraid to tell them that. This is being upfront and honest with the customer. If they agree you will save both yourself and your customer a lot of time, and they will respect that. However, if they do believe that you are a good fit, and tell you not to leave just yet you have a chance to still get the sale and not waste neither your or their time.
BoweryJE22 3 thoughts on “Going for NO!”
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I love this topic! I agree in that not enough people go for no because they obviously want to make the sale so they will try every angle they can to get that sale. Coming off desperate though can ruin relationships with clients and future sales. If you go for no and show the client that at the end of the day your goal is to meet their needs even if you are not the one to do that, then they might recommend you to somebody else or reach out to you in the future.
It is super important to not get caught up in sales as your identity. It is okay if you get rejected and it often has nothing to do with your sales prowess. Sometimes it just isn’t a good fit. Its great to feel the relief that if its not a good fit, you probably wouldn’t want to have them as a client anyway. Leads to less headaches for you and the client. Don’t partner with someone you don’t want to!
I think exercising that ability to say no makes the product more desirable. Also, it allows for you to not waste either of your times and creates honesty and trust between you and the client.