Something that I have been learning recently is the power of listening. Something I have felt convicted about in a sales sense is how I lack in this area. Many times, I ask good questions and look very engaged, but many times I am too afraid of the conversation ending that I continue to think of the next thing to say instead of truly listening. This concept that we spoke about in class was very eye opening to me.

Instead of taking this strategy in conversating, truly listening will allow me to ask even better questions based when I better understand what the other person is saying. Sales is not talking; it truly is listening. In addition, I have been more self-aware on how much I love to talk. Yes, this helps me out to get a conversation going, but sometimes it is best to just Shut up! This is huge and honestly does way better than trying to constantly steer a conversation.

Another aspect of sales that we have not gotten into yet that I have seen impactful is the idea of follow up. Follow up is one of the easy things that one can control in sales that take you very far. Recently, I just recommended a friend for a job, and I needed to give my boss his contact. Immediately when I got off the phone, I handled the call to action that my boss had asked of me. Something so small as this can take people a long way and it will all bring you closer to trust.

This trust is what one is looking for in sales. Every sales skill that one has leads them closer or further away from trust. The more you talk instead of listen, your losing trust. The more you follow up and stand on your word, your gaining trust.

 

2 thoughts on “A Sales Concept I’ve been Learning”
  1. Great post! I agree that truly listening and being genuine is a major part of sales. Although it is very difficult especially when it is not the most interesting topics its worth finding an interest. I also think a follow up is so important in building trust and eventually making the sale.

  2. I agree that this is a tricky part of sales. I also ask good questions, but then just think about what I will say next. I get caught in the trap of being scared of silence, so I want to be ready to say something instead of listening best I can.

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