“I Want it That Way”
RumbaughAG1 More than the classic Backstreet Boys song, this phrase seems to be the anthem of the 21st century. Customization is the name of the game. Every individual has specific desires,…
RumbaughAG1
Corporate vs. Individual Clients
After hearing Sam Webber speak on her experience with ProfilePasser, I started considering the inherent differences between selling directly to consumers or to retailers and other intermediary parties. Logically, this…
Service in Sales
The concept of service as sales seems so intuitive: of course you are serving your customer as you offer them your product or service. However, too often, the culture of…
Customer Service Lessons for Salespeople
There are many shared responsibilities between customer service and sales workers. As such, there are a number of best practices that apply to both departments. Here are 4 lessons that…
Sales Ambassadors
There is an interesting and inherent relationship between salespeople and a business’s customer service department. Salespeople are often, and understandably, concerned with successfully achieving their sales goals, and presenting themselves…
Age to Age: Not Quite the Same
It is no secret that those of us from the millennial generation differ distinctly from our grandparents. This is seen not only in the way we dress and speak, but…
Selling your Story
Regardless of how bad your marketing or graphic design, your campaign or your call strategy, one of the most powerful components of your branding campaign or sales strategy is the…
Dealstorming
In an interview about his new book Dealstorming, sales expert Tim Sanders defines the term that titles his bestseller as follows: “Dealstorming is when you, as an Account Executive, put…
5 Time-Wasters to Avoid
According to Anthony Iannarino, there are several poor practices that salespeople would do well to shake. These five are at the top of his list: Don’t send emails to ask…
Rock Layers in the Gold Mine: 2016’s Top 3 Barriers in Prospecting
In this day of data deluge and information overload, it is not surprising that salespeople are finding it increasingly difficult to break through customers’ barriers and convince consumers of their…