That Annoying Customer: Lose Win Situation?
smithza1 Here is the fifth and final edition to this series where we are talking about how to deal with difficult customers. It is going to happen to all sales personal…
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That Annoying Customer: It’s Not Personal
Here we are at week four of this series and we are talking about how a rejection is not personal… from a business standpoint. There are a lot of factors…
That Annoying Customer: The Trade Show Approach
We have come across our painful customer once again and this week we are going to learn a tactic on how to keep calm even when your client it driving…
That Annoying Customer: Speak Softly and Slow the Roll
So here we are again learning how to deal with the painfully annoying picky customer. Last time we talked about how just being a great listener and being patient with…
That Annoying Customer: Listening is a Virtue
It is going to happen to everyone if it has not already. Every one of us is going to have to deal with just a terrible customer. A customer where…
REBOUND!
Everyone gets in that funk where we think the world is against us and if we fail, even in one sale, our business will bounce back. Well Jane Porter talks…
Like a Kid in a 100 Acre Candy Store
We all know this pain way too well. We are out shopping for a gift or even for ourselves and we get to the store an there are a million…
Losing the Right Sale at the Wrong Time
When we are selling anything, there is no doubt that there is a process and a timeframe to selling. You don’t want to sell to quick but you equally don’t…
How to Stick it to the Man… In a Nice way
So how do you tell that potential customer that they are wrong without losing their business? It is a very tricky business dealing with customers in a respectful way that…
The Obvious but Essential Truth
The new landscape for sales is changing. It is clear to everyone that sales information has become more symmetrical and this is the way of the land now. People do…