If you know me at all, you know that I’m an extrovert. Almost 100% actually on the personality tests I’ve taken. Growing up, I thought this would make me the perfect salesman. During my first internship, I learned that this was not the case. Extroverts, if not careful, can dominate a conversation. They can feel perfectly fine with a situation without realizing that the person that they are dealing with is completely uncomfortable. Introverts, on the other hand, sometimes have trouble closing a sale. They may struggle in coming out and directly asking for business or a deal to be made.
The ambivert effectively takes the best of both of these personality types. Ambiverts know when to talk and when to not. They know when to move forward and when to better explain something. They know when to prod and when to lay off.
Whether or not we are introverts or extroverts, we can learn a lot from each other. Taking values from the other side, if you will, is very important in being a successful salesman.
BoweryJE22
I definitely thought that extroverts made the best sales people before this class. I did test ambivert on the small quiz that we took in class, and I can see now where I fit into that. Specifically in retail sales, I deal with a plethora of customers on a daily basis and need to be able to adjust my sales approach to make them feel the most comfortable. When they’re comfortable with the sales person, there is more potential for sales closure.
As an ambivert, I find this so interesting. Your last line is very well said! “Whether introverts or extroverts we can learn a lot from each other.” Great post!
I too always that that being an extrovert was the ideal personality type to have as a sales person. But reading more and more articles, I’ve seen that it’s even beneficial to be an introvert. Having those listening skills and attentiveness is so important in order to make the customer feel important and heard.