Another trip to The Office
whitemanoc19 In Pink’s book, he discusses the art of improv. This brought to mind an episode of The Office I was watching the other day, and since this class loves The…
Dos and Don’ts
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Kyle Becomes a Boat Salesman
hondelha17 I was watching “Last Man Standing” a couple of days ago, and the episode highlighted a great example of spilling your candy in the lobby. I was unable to find…
Easter Eggs for the 4th of July
As I was thinking about a topic for this week’s blog post, my mind wandered to Easter. Fortunately, that brought a scene from the classic Rankin and Bass TV movie,…
Customer Service
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Perspectives on Sales
Relationship Selling
Retail Sales
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Do not be a Josh…..
jeynesle18 It was a dull rainy-day last spring break, so my friend and I said, “ah what the heck? Let’s go furniture shopping”. But our ordinary furniture shopping for our apartment…
The Worst Person to Sell to and What to Do
Maria Charlier I had the interesting experience of doing a mock sales call in class the other day. I had prepared ahead of time and anticipated a few different conversation threads and…
5 Sales Tips That Don’t Work
clementsma1 Challenging Your Customer’s Status Quo When trying to acquire new customers you are trying to cause a slight disruption as a way in as an outsider. But with your existing…
The Problem with Language
travisauth I have done an internship that was heavy on using language in its meetings. Our training was structured around using this language in order to be able to run meetings…
Big Sales Tip
The biggest sales tip that I have ever had was to always try and create a relationship with the potential client. This way they always feel like they are dealing…
Just Smile
ODayBJ1 When it comes to something like the game of sales, small differences can go an incredibly long way, and when it comes to something as easy as a smile, why…
Getting to the Point
griffithaa17 As I prepped for my sales conversation over the weekend, one phrase stuck in my head, “Don’t over-talk and ask as many open ended questions as possible.” In my opinion,…