The Circle of Referrals
Sometimes in sales it is important not to sell. The product or service you are offering may not be the best fit for every customer. If you refer someone elsewhere…
Sometimes in sales it is important not to sell. The product or service you are offering may not be the best fit for every customer. If you refer someone elsewhere…
Recently, I came across an ad that was selling a service. Unlike most ads, it started with a story about a father and his son. They began a tradition of…
One of the core concepts discussed in sales class this week was to avoid “spilling your candy in the lobby”. In more serious terms, this analogy basically means don’t use…
Wegmans has consistently taken the top spot of grocery chain ranking lists based on customer feedback. But recently, the company even beat out Amazon, Costco and Publix as the most…
It was a dull rainy-day last spring break, so my friend and I said, “ah what the heck? Let’s go furniture shopping”. But our ordinary furniture shopping for our apartment…
When you need something… where do you instinctively go? We have been conditioned during our lives to trust certain brands, the previous experiences we have had with them strengthen this…
Whenever we set out to sell something, we automatically gravitate toward features as our selling strategy. The reason is fairly simple; we ourselves are usually already sold on whatever it…
When selling any item it is important to be truthful and honest about the conditions and makeup of your product. Of Course, everyone knows this is implied, however, there are…
When I was young my father always told me to be careful of car salesmen because they will always rip you off. And when I went with my mother to…
Today in class and tonight at a speaker series, we had the privilege of hearing from Blaine Hurst, President and CEO of Panera Bread. Blaine had amazing advice to share…