“I Want it That Way”
RumbaughAG1 More than the classic Backstreet Boys song, this phrase seems to be the anthem of the 21st century. Customization is the name of the game. Every individual has specific desires,…
Never Ask For The Order
Sarah Klein You can lead a horse to water, but you can’t make it drink. The old adage has been trotted out almost as much as the other equine phrase (beating a…
Corporate vs. Individual Clients
After hearing Sam Webber speak on her experience with ProfilePasser, I started considering the inherent differences between selling directly to consumers or to retailers and other intermediary parties. Logically, this…
Service in Sales
The concept of service as sales seems so intuitive: of course you are serving your customer as you offer them your product or service. However, too often, the culture of…
Customer Service Lessons for Salespeople
There are many shared responsibilities between customer service and sales workers. As such, there are a number of best practices that apply to both departments. Here are 4 lessons that…
Sales Ambassadors
There is an interesting and inherent relationship between salespeople and a business’s customer service department. Salespeople are often, and understandably, concerned with successfully achieving their sales goals, and presenting themselves…
Clarity
As with many things in life there is danger in the pursuit of sales “clarity” of falling into two ditches. On the one hand there could be a temptation to…
Failure As Motivation
There has been a lot of discussion at different points throughout the semester of the efficacy of using failure as a source of motivation and inspiration. While it seems rather…
How Tesla Motors is Attempting to Revolutionize Auto Sales
schultzdg1 Tesla Motors, Elon Musk’s electric car company, is seeking to redefine the automotive industry in more ways than just producing the most advanced emission-free vehicles on the road. The company…
Why We Buy
Forbes released an article entitled “Why We Buy: The 3 Social Selling Factors That Make or Break a Sale” and it was quite good. In this post I will be…