Salesforce.com and Why it Matters
What is CRM? Salesforce.com is a customer relationship management (CRM) service. Sounds like a mouthful but essentially every company out there has some form of CRM process that they use.…
What is CRM? Salesforce.com is a customer relationship management (CRM) service. Sounds like a mouthful but essentially every company out there has some form of CRM process that they use.…
To some, sales is something you do. To me, sales is something I live. It’s so ingrained in my brain, in fact, that I often don’t even realize than I…
While reading Mrs. Fields’ (of cookie fame) auto-biography, One Smart Cookie, I was struck by her unique sales approach. She firmly believed that the more cookies she gave away, the…
There is a time in our childhood when all children feel an entrepreneurial desire. Often times this desire is culminated the in the creation of a lemonade stand, as was…
What is it about particular shows that make people so obsessed? What is this phenomenon of “the fandom” and how does it spread? If you are the faithful follower of…
Birchbox in just 3.5 years has exploded. With over 800,000 subscribers and 96 million dollars in annual sales they are at the top of their game. Birchbox is an e-commerce…
During this cold and miserable weather, the restaurant business tends to hit a hard patch. I’m a server at Primanti Bros. in Grove City and our manager is constantly telling…
I was interested in the possibility of discover new sales techniques, so what did I do? I typed “New Selling Techniques” into Google. I clicked on the 4th result down…
Pretty much every one of us has an idea of what the typical or traditional salesperson looks like. Usually it is a man in a suit. More often than not…
“Sales is all about psychology. You have to understand your client and you do that by listening, then asking questions,” Mike multitasked as we spoke, driving into city, checking emails,…