This class has really helped me to see the change in sales since we bought our first car. It is an excellent change to be sure! I really appreciated Coach’s message last week. And Professor Sweet has been hitting this a bit also – I am pondering the alignment of sales and honesty and how, from what we are learning in class and also reading about, there is success with this alignment.
As Christians, we know that we should not lie. We learn this when we are young kids. When it comes to Sales, often a person feels pressure, whether this is a financial pressure to get a bigger paycheck, or from corporate, to close the sale. I wonder how helpful it could be, when going into sales (say for a job), to already have in place in your mind a “code of conduct” for yourself. Where is the line that you will not cross? What really is dishonesty?
I am also now thinking of listening to John Henne of Henne Jewelers in another class, and John said that before, jewelers were not always honest with the quality of their diamonds. Henne Jewelers continued to be honest, and often not making as much money as other jewelers. However, he explained how this all paid off. They have many repeat customers and his company is doing very well.
Looking ahead to careers, where ever the Lord may take us, we will all be in sales in some way, and I have really appreciated hearing how honesty really does pay off. The world might not know this, but at Christians in business, we can move ahead with confidence that doing the right thing will often pay off in a worldly way (with repeat customers and good relationships) and at the very same time, pay off in the spiritual sense, knowing we are following the Lord!
I really like your thoughts Gwen I would agree that as Christians we need a code of ethics in sales. Honesty will create benefits in the future, I really think that the issue of honesty in sales comes down to an issue of short term vs long term goals. As Mr. Henne has obtained a lot of long term customers from his honest business practices.