{"id":10329,"date":"2023-04-25T19:31:59","date_gmt":"2023-04-25T19:31:59","guid":{"rendered":"http:\/\/gccwebsites.com\/startupsales\/?p=10329"},"modified":"2023-04-25T19:31:59","modified_gmt":"2023-04-25T19:31:59","slug":"the-million-dollar-sales-call","status":"publish","type":"post","link":"https:\/\/gccwebsites.com\/startupsales\/the-million-dollar-sales-call\/","title":{"rendered":"The million dollar sales call"},"content":{"rendered":"<p><iframe title=\"&#039;OUR PRICES HAVE NEVER BEEN LOWER!&#039; - The Office US\" width=\"640\" height=\"360\" data-src=\"https:\/\/www.youtube.com\/embed\/1QQBB3cwNM0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<p>What is appropriate to say to a customer who is being difficult? Dwight certainly hasn&#8217;t figured that out.\u00a0 In this clip from the office, Michael is trying to teach Dwight how to be patient and kind with the customers, and not be aggressive and obnoxious.\u00a0 Jim pretends to be on the phone with Dwight while he is giving a sales call, and Michael is guiding Dwight.\u00a0 Dwight does not ask Jim a single question about what he is looking for, or his company.\u00a0 Dwight jumps right to talking about his paper that he is selling, and the fantastic deals he has to offer.\u00a0 Dwight has no idea if Jim even uses paper in his company.\u00a0 Unfortunately, Jim decides to be a very difficult customer and aggravates Dwight.\u00a0 Instead of being patient or &#8220;closing the file,&#8221; Dwight get aggressive and starts yelling at the customer.\u00a0 At that point, Dwight should have just &#8220;closed the file,&#8221; and accepted that this was not a good fit for business.\u00a0 It would not be pleasant to work with a customer who doesn&#8217;t want to work with you.\u00a0 The point of this practice call was to help Dwight be less aggressive, but I think Dwight also has a lot to learn in understanding the customer&#8217;s need.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is appropriate to say to a customer who is being difficult? Dwight certainly hasn&#8217;t figured that out.\u00a0 In this clip from the office, Michael is trying to teach Dwight how to be patient and kind with the customers, and not be aggressive and obnoxious.\u00a0 Jim pretends to be on the phone with Dwight while [&hellip;]<\/p>\n","protected":false},"author":3109,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10329","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/10329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/3109"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=10329"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/10329\/revisions"}],"predecessor-version":[{"id":10330,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/10329\/revisions\/10330"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=10329"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=10329"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=10329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}