Recently I was having a conversation with one of my friends about who knows what when I started to become irritated. Any time I would say something, he would try to predict what I was saying\/where I was going with the conversation and would out loud say the last few words of what I was saying. By doing this, it seemed that in his mind, I was taking too long to get out what I was saying. This made it feel like he wasn’t listening to me, nor did he care what I had to say, he just wanted me to wrap the whole thing up.<\/p>\n
This reminded me of Rule #13, which is No Mind Reading. Any time we are in a sales conversation (or any conversation), we should not be assuming facts about the client or person we are talking to. In my personal case, I would have greatly appreciated if my friend refrained from doing this. It got to a point where instead of fully saying what I wanted to say, I cut myself to short replies which quickly killed the conversation. Knowing how it feels from the client’s position, I can easily see how this is a turn off for prospective buyers. If I am trying to sell a product to a client, but don’t listen to them and try to predict what they are saying, it makes it a lot harder to complete the sale.<\/p>\n
Instead of trying to mind read what the client means, we should ask leading questions to encourage them to provide more information. A leading question such as, “and that’s important because..?” shows that you are listening to the client and gives them the opportunity to explain what they mean without prying. I know that I personally will refrain from trying to mindread in conversations if I catch myself doing it from now on.<\/p>\n","protected":false},"excerpt":{"rendered":"
Recently I was having a conversation with one of my friends about who knows what when I started to become irritated. Any time I would say something, he would try to predict what I was saying\/where I was going with the conversation and would out loud say the last few words of what I was […]<\/p>\n","protected":false},"author":3190,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98,484],"tags":[],"class_list":["post-12976","post","type-post","status-publish","format-standard","hentry","category-just-dont","category-mimicry"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/12976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/3190"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=12976"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/12976\/revisions"}],"predecessor-version":[{"id":12977,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/12976\/revisions\/12977"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=12976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=12976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=12976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}