A while back, I had the unfortunate task of buying a new phone. So, I sat down and did my research. I figured out my budget, what features were essential versus nice to have. After research and mulling over my options, I had settled on the model I wanted. Easy peasy, right?<\/p>\n
Wrong. I spent 3 hours in that store. This salesman started the sale really well. He asked what I was looking for, what I needed, etc. I told him exactly what I wanted, and then he tried to sell me a different product that was nearly double than what I wanted. It had all the features and gadgets, but it cost an arm and a leg. I had to talk the salesman down from the fancy phone to what I truly needed. Once I got him settled on the affordable phone, he tried to sell me all of the little add-ons that he could. Screen-protectors, cases, storage. I already had the first 2 on my counter and had no need for storage. But he never asked me if I needed those, he made an assumption of what I needed. Then he asked if I wanted my old data transferred to my new phone–which I did pay for. As the tech was loading, we had a discussion about why I needed the phone.<\/p>\n
TAKEAWAYS:<\/p>\n
Things that went well; He asked questions at the end, and tried to connect with me as the technology was transferring.<\/p>\n
Things that did not go well; He tried to upsell me immediately, instead of asking what I wanted or what I was looking for. He also tried to add on small things to charge me more and while he might have convinced me in a separate conversation, after the previous issues I was completely shut down to any of his attempts to sell me something.<\/p>\n","protected":false},"excerpt":{"rendered":"
A while back, I had the unfortunate task of buying a new phone. So, I sat down and did my research. I figured out my budget, what features were essential versus nice to have. After research and mulling over my options, I had settled on the model I wanted. Easy peasy, right? Wrong. I spent […]<\/p>\n","protected":false},"author":3260,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13355","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/13355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/3260"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=13355"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/13355\/revisions"}],"predecessor-version":[{"id":13356,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/13355\/revisions\/13356"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=13355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=13355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=13355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}