Recently in class we have been learning more about leading questions and not making assumptions. Well, I think back to when I was working at a pool store in high school where these skills would have been pretty useful. At this pool store I worked mainly in the pool chemical section. My job was to help people get the chemicals they needed to get their pool or hot tub clear again. As you can imagine most of these customers weren\u2019t happy because they were paying for a pool, they currently couldn\u2019t swim in. Now looking back, I can tell you I made a lot of assumptions. On many occasions, I made mistakes because I jumped to a conclusion quickly instead of digging for more information. These customers would come back a few weeks later with these ongoing problems looking for a new fix. Often, I would then get more information about their issue, but I should have just been better at asking questions the first time. I should have continued these conversations with leading questions such as meaning\u2026 or like\u2026 that would have really helped me gather more information. Allowing me to be much more accurate in the exact chemicals that could solve these customers\u2019 problems. It was so much simpler than I realized. It\u2019s just a matter of being curious and asking more questions. I also often found myself talking about the chemicals vs what was actually wrong with the customers\u2019 water. One of my biggest takeaways from this experience is the importance of active listening. Learn more about the issue and the customer. All this information would have helped me execute on much higher level in this job, but I\u2019m glad that I\u2019m now able to learn from my mistakes. Looking forward, I know these skills will come in useful in whatever roles my future is filled with.<\/p>\n","protected":false},"excerpt":{"rendered":"
Recently in class we have been learning more about leading questions and not making assumptions. Well, I think back to when I was working at a pool store in high school where these skills would have been pretty useful. At this pool store I worked mainly in the pool chemical section. My job was to […]<\/p>\n","protected":false},"author":3227,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13490","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/13490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/3227"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=13490"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/13490\/revisions"}],"predecessor-version":[{"id":13491,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/13490\/revisions\/13491"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=13490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=13490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=13490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}