{"id":1899,"date":"2016-03-06T18:57:01","date_gmt":"2016-03-06T18:57:01","guid":{"rendered":"http:\/\/gccwebsites.com\/startupsales\/?p=1899"},"modified":"2016-03-06T18:57:01","modified_gmt":"2016-03-06T18:57:01","slug":"put-yourself-in-their-shoes","status":"publish","type":"post","link":"https:\/\/gccwebsites.com\/startupsales\/put-yourself-in-their-shoes\/","title":{"rendered":"Put Yourself in THEIR shoes…"},"content":{"rendered":"

Whether you are on the more emotional side or not, a little bit of empathy never killed anybody. You may not be super sappy or \u201cin-touch with your emotional side\u201d, but every person appreciates someone who can relate to how they are feeling, especially when one is feeling pain. There is nothing worse than feeling stuck in a difficult situation and needing help, but no one can understand where you are at. This is where the word of the day\u2026 EMPATHY, kicks in!<\/p>\n

Now, I myself am a rather \u201cemotional\u201d person you could say, and believe God has given me the gift to feel empathetic towards others, therefore giving me an advantage in one aspect of the sales world. Something I have learned recently is how one of the most important things to identify in a sales process, is the pain behind a customer\u2019s problem. Questions such as, what is bothering you, and how has this been a hindrance on your work ethic or personal life must be asked. Perhaps the person is having issues with their television service and they are rarely able to watch a show or movie without something on the television getting messed up. Your customer is obviously frustrated and maybe they\u2019ve used several TV services and all of them have resulted in some issue. So now, they come to you hoping you can FINALLY provide them with a service that is worth their while. After dealing with several service providers who have done your customer wrong, they may be less trusting towards you. So what do you do? BE EMPATHETIC!<\/p>\n

Tell them stories of how you struggled terribly with television services in the past. Give them the parts of the story where you were so angry you were yelling at the service man on the phone. Your customer now feels like you know where they\u2019ve been, and they trust that you would not want to put them through such an obnoxious situation since you, yourself, have experienced it.<\/p>\n

You have placed yourself in their shoes, and felt their pain looking at the issue from their perspective. Not only does this put you as the seller in a better place to sell the customer the best product for them, but you have now created a bond. The customer feels like they can relate and trust you as a salesperson and friend. Who knows? This might mean repeated business as well. Even if you are not the king or queen of emotions, try on another person\u2019s shoes and be empathetic.<\/p>\n

\"empathy\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Whether you are on the more emotional side or not, a little bit of empathy never killed anybody. You may not be super sappy or \u201cin-touch with your emotional side\u201d, but every person appreciates someone who can relate to how they are feeling, especially when one is feeling pain. There is nothing worse than feeling […]<\/p>\n","protected":false},"author":72,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1899","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/1899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=1899"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/1899\/revisions"}],"predecessor-version":[{"id":1901,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/1899\/revisions\/1901"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=1899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=1899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=1899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}