{"id":2492,"date":"2016-05-10T06:25:55","date_gmt":"2016-05-10T06:25:55","guid":{"rendered":"http:\/\/gccwebsites.com\/startupsales\/?p=2492"},"modified":"2016-05-10T06:25:55","modified_gmt":"2016-05-10T06:25:55","slug":"customer-service-lessons-for-salespeople","status":"publish","type":"post","link":"https:\/\/gccwebsites.com\/startupsales\/customer-service-lessons-for-salespeople\/","title":{"rendered":"Customer Service Lessons for Salespeople"},"content":{"rendered":"<p>There are many shared responsibilities between customer service and sales workers. As such, there are a number of best practices that apply to both departments. Here are 4 lessons that salespeople can learn from customer service departments, <a href=\"http:\/\/www.forbes.com\/sites\/salesforce\/2014\/09\/10\/4-vital-lessons-sales-service\/#3ab915f520d3\">according to Salesforce<\/a>.<\/p>\n<ol>\n<li>Solve, don\u2019t sell<br \/>\nAvoid adversarial interactions with customers\u2014allow yourself to play the role of a problem solver, not an antagonistic problem-maker.<\/li>\n<\/ol>\n<ol start=\"2\">\n<li>Educate<\/li>\n<\/ol>\n<p>Add value to your customer\u2019s experience by providing additional information that might shed light on problems they didn\u2019t even know they had. Offer insight and a clear explanation of the solution you offer.<\/p>\n<ol start=\"3\">\n<li>Dedicate resources<\/li>\n<\/ol>\n<p>Maintain good relationship with prospects and clients. It is worthwhile to use your resources to advocate on behalf of your clients and maintain relationships with them.<\/p>\n<ol start=\"4\">\n<li>Report customer ideas back to product development and production<\/li>\n<\/ol>\n<p>Salespeople and customer service agents have the opportunity to receive plenty of feedback on company services and products. Take time to share this input with the appropriate teams to benefit the whole company.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are many shared responsibilities between customer service and sales workers. As such, there are a number of best practices that apply to both departments. Here are 4 lessons that salespeople can learn from customer service departments, according to Salesforce. Solve, don\u2019t sell Avoid adversarial interactions with customers\u2014allow yourself to play the role of a [&hellip;]<\/p>\n","protected":false},"author":55,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2492","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/55"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=2492"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2492\/revisions"}],"predecessor-version":[{"id":2493,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2492\/revisions\/2493"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=2492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=2492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=2492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}