You just made a huge sale and things couldn’t be going better. The client that just made your day a happy one shouldn’t be the last time you interact with them, though. Once a client buys your product\/service – they can be an advocate of your business or a nightmare. The period after the sale for $300, $3,000, or $30,000 is when the real deal starts and is most important to be on your A-game. Retaining clients is key to having your business succeed. You’ll eventually run out of new clients or won’t even have the opportunity to make new ones if you can’t satisfy the ones you had.<\/p>\n
Leaving the sale without committing total satisfactory value to the client on the service\/product you sold them is a huge mistake. Always commit whatever needs to be done next to get that client back in the door, his end-value being satisfied, and good PR. The world’s market is available to anyone with a phone. You’ll be a lot better off following up and being genuine making sure they are satisfied, rather then them trashing your company to the community and reviews online.<\/p>\n
Selling is a series of conversations about change. You provide them value and a solution. Most times there is a competitor that can offer a similar solution a few blocks down the road. When they make that purchase with you, you sold them a series of agreements that provide them with certain results and expectations. Not only is the threat of competition or bad PR a good reason to follow-up, but it builds on your relationship and increases your chance of retaining them. The customer will feel a certain loyalty and personal connection to you for reaching out to them making sure they are happy.<\/p>\n
In business you go to any lengths to make sure your customer is happy and is taken care of.<\/p>\n","protected":false},"excerpt":{"rendered":"
You just made a huge sale and things couldn’t be going better. The client that just made your day a happy one shouldn’t be the last time you interact with them, though. Once a client buys your product\/service – they can be an advocate of your business or a nightmare. The period after the sale […]<\/p>\n","protected":false},"author":128,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50,2],"tags":[],"class_list":["post-2804","post","type-post","status-publish","format-standard","hentry","category-relationship-selling","category-sales-tips"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/128"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=2804"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2804\/revisions"}],"predecessor-version":[{"id":2805,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2804\/revisions\/2805"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=2804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=2804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=2804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}