{"id":2827,"date":"2017-02-20T23:07:54","date_gmt":"2017-02-20T23:07:54","guid":{"rendered":"http:\/\/gccwebsites.com\/startupsales\/?p=2827"},"modified":"2017-02-21T00:26:27","modified_gmt":"2017-02-21T00:26:27","slug":"the-problem-with-unasked-questions","status":"publish","type":"post","link":"https:\/\/gccwebsites.com\/startupsales\/the-problem-with-unasked-questions\/","title":{"rendered":"The Problem with Unasked Questions"},"content":{"rendered":"<p>In class we talked about the problem with unasked questions, and I found myself thinking more deeply about this so I&#8217;d like to touch on a few major problems with unasked questions.<\/p>\n<ul>\n<li><span style=\"font-family: Calibri; font-size: 11.0pt;\">Deflects attention and interest away from core issues<\/span><\/li>\n<\/ul>\n<p>When you are the seller and you do not engage with the buyer about their wants\/needs they feel as if you are uninterested or simply do not care. This problem is first on the list I think because it is easily done. After a long day at work sometimes you could care less about another buyer&#8217;s want, but this is crucial, staying focused on the goal and being sincere with your customer is not only the ethical thing to do but also the moral standard.<\/p>\n<ul>\n<li style=\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\"><span style=\"font-family: Calibri; font-size: 11.0pt;\">Does not connect to main pain<\/span><\/li>\n<li style=\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\"><span style=\"font-family: Calibri; font-size: 11.0pt;\">Means that you are no longer thinking about the prospect&#8217;s stated needs<\/span><\/li>\n<li style=\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\"><span style=\"font-family: Calibri; font-size: 11.0pt;\">Introduces possibility of confusion<\/span><\/li>\n<\/ul>\n<p>The three issues stated above I like to think of in this scenario. This is a real experience I&#8217;ve had.<\/p>\n<p>I am at the counter about to make a purchase at a well-known skincare company for a few essential products I was in need of. There are three other women standing in line behind me. I was nineteen at the time and the saleswomen seemed to be uninterested in my purchase or maybe just uninterested in me, as it seemed to be. And I had been reading off a few of the products from my list as she scrolled through her iPhone. She did not make eye-contact with me the entire time, and even said, &#8220;Just one moment&#8221; as she stood on her phone directly in front of me and three other customers waiting behind me. As a young girl, I was aware of her poor salesmanship and this experience I will always remember.<\/p>\n<ul>\n<li style=\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\"><span style=\"font-family: Calibri; font-size: 11.0pt;\">May delay buying decision<\/span><\/li>\n<li style=\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\"><span style=\"font-family: Calibri; font-size: 11.0pt;\">May artificially give the prospect reasons not to buy<\/span><span style=\"font-family: Calibri; font-size: 11.0pt;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p>It&#8217;s important to be authentic and not artificial with your customers. Even though for them, the customer, it&#8217;s a one-time personal relation they had that day and for you they may have been one in a hundred people you sold to, but think of all the lives you had a part in that day. By being authentic, you showed all those customers a positive, authentic experience and now they are more likely to come back.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In class we talked about the problem with unasked questions, and I found myself thinking more deeply about this so I&#8217;d like to touch on a few major problems with unasked questions. Deflects attention and interest away from core issues When you are the seller and you do not engage with the buyer about their [&hellip;]<\/p>\n","protected":false},"author":144,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2827","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/144"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=2827"}],"version-history":[{"count":2,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2827\/revisions"}],"predecessor-version":[{"id":2830,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/2827\/revisions\/2830"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=2827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=2827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=2827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}