I once worked at a sub shop that prided itself on its speed of making sandwiches and delivering them. \u00a0The in shop vibe was up-beat, fun and energetic, just as the managers wanted it to be. \u00a0Their goal was for customers to come in and enjoy their time in the restaurant with happiness and positive attitudes.<\/p>\n
One afternoon as I was taking orders a man ordered something that we could not do, (with corporate policies and rules) so I tried telling him it was not an option. \u00a0The man must have been having a bad day because he ended up getting loud and angry real quick. \u00a0My manager took notice and came over to help out 16 year old me, who had no training to deal with this dilemma. \u00a0The man declared if he could not get what he wanted, he would leave and never come back to the establishment. \u00a0So my manager let him walk out and didn’t seemed too concerned.<\/p>\n
Later he gave me some advice when dealing with customers that want to create a scene and ruin the day for everyone else. \u00a0He said to just let them go and lose the sale on that one because if he would have stayed, all of the other customers would not have enjoyed their experience and we would lose their future sales too.<\/p>\n
I guess you can say the morale of this story in sales is sometimes it is better to lose a sale today so that you don’t lose possible sales in the future.<\/p>\n","protected":false},"excerpt":{"rendered":"
I once worked at a sub shop that prided itself on its speed of making sandwiches and delivering them. \u00a0The in shop vibe was up-beat, fun and energetic, just as the managers wanted it to be. \u00a0Their goal was for customers to come in and enjoy their time in the restaurant with happiness and positive […]<\/p>\n","protected":false},"author":140,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3015","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/3015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/140"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=3015"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/3015\/revisions"}],"predecessor-version":[{"id":3016,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/3015\/revisions\/3016"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=3015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=3015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=3015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}