{"id":3437,"date":"2017-04-26T21:08:31","date_gmt":"2017-04-26T21:08:31","guid":{"rendered":"http:\/\/gccwebsites.com\/startupsales\/?p=3437"},"modified":"2017-04-26T21:08:31","modified_gmt":"2017-04-26T21:08:31","slug":"preventing-returns","status":"publish","type":"post","link":"https:\/\/gccwebsites.com\/startupsales\/preventing-returns\/","title":{"rendered":"Preventing Returns"},"content":{"rendered":"<p>In Sandler&#8217;s\u00a0Core Concept #6, entitled &#8220;Don&#8217;t buy back tomorrow the product or service you sold today&#8221;, the topic or return prevention is covered. \u00a0As a consumer, the option to return a product is one of convenience and creates low-pressure when transacting. \u00a0Many stores and retailers have certain policies for returns, whether it be a 30-day window or a strict &#8220;no return&#8221; policy, the option to return a product is typically considered when consumers make their purchasing decision.<\/p>\n<p>However, when transacting through a sales representative\/agent, the process for a consumer to make a return isn&#8217;t quite as menial. \u00a0Although a return is something a representative will most likely accept, that doesn&#8217;t mean the salesperson is &#8220;happy&#8221; to. \u00a0However, buyer&#8217;s remorse is a very real thing and salespeople need to learn the preventative measures when transacting that will keep a client from returning the salesperson&#8217;s product\/service.<\/p>\n<p>First, a salesperson can use a negative reverse which involves doing something that the customer would not anticipate. \u00a0For example, the salesperson when using this tactic may say &#8220;We probably shouldn&#8217;t do business if this isn&#8217;t a perfect fit for your business&#8221;. \u00a0Such a statement evokes trust between client\/salesperson.<\/p>\n<p>Secondly, a salesperson could also take the effort to confirm the sale so that it doesn&#8217;t occur. \u00a0Such can be done via asking\u00a0&#8220;What would cause you to call me to ask if I could put the contract on hold.&#8221;<\/p>\n<p>Ultimately, there is no way to 100% prevent a return. \u00a0However, if a salesperson builds a strong relationship &#8211; the possibility of such can be drastically lessened.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Sandler&#8217;s\u00a0Core Concept #6, entitled &#8220;Don&#8217;t buy back tomorrow the product or service you sold today&#8221;, the topic or return prevention is covered. \u00a0As a consumer, the option to return a product is one of convenience and creates low-pressure when transacting. \u00a0Many stores and retailers have certain policies for returns, whether it be a 30-day [&hellip;]<\/p>\n","protected":false},"author":95,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3437","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/3437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=3437"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/3437\/revisions"}],"predecessor-version":[{"id":3438,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/3437\/revisions\/3438"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=3437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=3437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=3437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}