What truly constitutes as the qualities of a good sales-person? Is making the sale truly all that counts, or is it about fulfilling customers’ needs? Even if customers’ needs are fulfilled, what if those needs were created by the sales-person, is that ethical. Well, in my opinion it is not. Good sales-people fulfill their customers’ wants and needs, but never should attempt to create them. <\/p>\n\n\n\n
I was watching TV the other day and saw a really good example of what not to do. On BBC there is a TV show called Skins<\/em>. I would not recommend this show as a good one to watch, however one episode demonstrates my point very well. In this particular episode one of the teenage characters, Chris, gets kicked out of High School and has to find a job. He ends up at a realtor office. Here, he interviews for a job and in a very comedic manner Chris shows the manager that he is clever and quick on his feet. You could say his selling style certainly creates demand, but it lacks a great deal of ethics and customer satisfaction. I Think this clip will demonstrate the point more than my words, so I hope you enjoy! ( warning there is one slight use of harsh language… not too offensive)<\/p>\n\n\n\n