There are numerous components to conversations that are noticed and unnoticed by both parties. The dynamic between two people talking to each other is guided by a multitude of variables. Some of these include the individuals’ vocabulary, personality, and mood. These guide the flow of a conversation. There is an art to being a conversationalist and a good listener. It’s easy to prepare your response while the other person is talking, but a good conversationalist will take in what they are hearing and respond accordingly. Too many times conversations are shaped by the individuals’ agenda, what they want to talk about. The same principle is true is sales’ conversations. A bad sales person merely allows the customer to talk rather than absorbing their needs and problems. This happens for different reasons. A common reason for preparing a response and not listening is to prevent an awkward silence after the other person is done speaking. Another reason is to move the conversation in the direction one person wants. I believe removing these things benefits both people. The customer feels heard and the sales person knows how they can help. A key to successful business is the adoption of this as a corporate attitude. If every level of a company focuses on listening first, then potential customers will recognize this, value their genuine empathy, and hopefully become loyal customers. <\/p>\n","protected":false},"excerpt":{"rendered":"
There are numerous components to conversations that are noticed and unnoticed by both parties. The dynamic between two people talking to each other is guided by a multitude of variables. Some of these include the individuals’ vocabulary, personality, and mood. These guide the flow of a conversation. There is an art to being a conversationalist […]<\/p>\n","protected":false},"author":207,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5011","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/5011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/207"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=5011"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/5011\/revisions"}],"predecessor-version":[{"id":5012,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/5011\/revisions\/5012"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=5011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=5011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=5011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}