Over the weekend my Dad and Uncle bought yet another truck for their landscaping business, something they do on a very consistent basis. My Uncle headed to the local Ford dealership where they buy all of their vehicles knowing exactly what he wanted to buy and what he expected to pay for it. For the past few years they worked with a salesman who had a great relationship with them and was very straight forward and to the point, something that both my Dad and Uncle value when buying something for business. For some reason the salesman they knew switched jobs and a new salesman decided to handle the purchase. My Uncle said he was annoyed because before he could even ask him one question he began to start telling him a bunch of information about the truck that he was already aware of. When he told me about this experience it quickly reminded me about how we talked about answering unasked questions in class.<\/p>\n
Even though in the end the salesman was able to pull of the sale he ended up giving the customer a bad experience by trying to answer questions that the customer was already aware of directing the attention away from the core questions that were needed to make the sale. If the salesman were more adaptable to the situation and listened the sale would have been a much more smooth, streamlined process.<\/p>\n","protected":false},"excerpt":{"rendered":"
Over the weekend my Dad and Uncle bought yet another truck for their landscaping business, something they do on a very consistent basis. My Uncle headed to the local Ford dealership where they buy all of their vehicles knowing exactly what he wanted to buy and what he expected to pay for it. For the […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-538","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=538"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/538\/revisions"}],"predecessor-version":[{"id":539,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/538\/revisions\/539"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}