Continuing with my series on my summer job, another aspect I learned is to not be too eager. Sometimes, I felt so excited to see a customer walking through the door that I would overwhelm them with information and excitement, thus scaring them away.<\/p>\n\n\n\n
I call those who tend to be scared easily the “tentative customer.” Lots of customers came in, just wanting to see the “new” ice cream\/coffee place that opened up, rather than wanting to purchase anything. The difficulty is determining who is a hesitant customer and who is not quickly. I would often guess wrong and think the person walking in was ready to purchase and get all excited, spouting all the information I knew. But then it turns out that they just wanted to check out the place, and were often intimidated by my enthusiasm.<\/p>\n\n\n\n
Another aspect of the tentative customer is understanding that it’s okay for them to not make the decision right away. Instead of being pushy with the tentative customer, I learned to busy myself wiping down the counters or taking other orders after telling the customer to “Please let me know if you have any questions I can answer for you today.” Oftentimes, the tentative customer had a lot of questions, and when receiving an answer they liked, would no longer be a tentative customer, but rather a buyer.<\/p>\n\n\n\n
At the end of the day, one of the most valuable sales tactics is understanding that no two people are ever the same, thus each customer will require a unique sales approach, focused on them and not “the pen” you are trying to sell.<\/p>\n\n\n\n
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Continuing with my series on my summer job, another aspect I learned is to not be too eager. Sometimes, I felt so excited to see a customer walking through the door that I would overwhelm them with information and excitement, thus scaring them away. I call those who tend to be scared easily the “tentative […]<\/p>\n","protected":false},"author":350,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6399","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/6399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/350"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=6399"}],"version-history":[{"count":2,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/6399\/revisions"}],"predecessor-version":[{"id":6409,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/6399\/revisions\/6409"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=6399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=6399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=6399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}