Did you know dissatisfied customers will tell 9 out of 10 people about there problem? This shows that WOM (Word of Mouth) is extremely powerful and it can bring your business reputation down. \u00a0I think most forget that service after the sale is just as important as getting the sale itself. In other words, customer service never STOPS. Customer service is a continual check-up to make sure that your customer is completely satisfied. And if you don’t, as we just heard, 9 to 10 people are going to hear about it. Positive word of mouth will lead to future leads and future referrals, Not to mention that a customer who is continually satisfied will become a loyal customer. They will become your free ambassador and tell everybody how great your product\/service is, Maybe they will go on social media and share how your product is making their life easier. This is all a win for your organization but how exactly can you best give “service after the sale?”<\/p>\n
Outstanding customer service happens when these things are happening in your organization:<\/p>\n
<\/p>\n
As future salespeople, we will be most likely working for different organizations. We want to work for an organization that prioritizes customer service. Sales does not STOP when the customer makes one purchase. That’s why there is thing call customer lifetime value. A customer has lifetime value for an organization. What says that customer won’t buy 10 of your products and tell 30 others about your new product. This is why it is so vitally important to follow up with a sale and continue to make sure if the customer is satisfied. Here are some tips to best maximize your service after the sale:<\/p>\n
Did you know dissatisfied customers will tell 9 out of 10 people about there problem? This shows that WOM (Word of Mouth) is extremely powerful and it can bring your business reputation down. \u00a0I think most forget that service after the sale is just as important as getting the sale itself. In other words, customer […]<\/p>\n","protected":false},"author":31,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-649","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=649"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/649\/revisions"}],"predecessor-version":[{"id":650,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/649\/revisions\/650"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=649"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=649"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}