{"id":672,"date":"2015-03-09T16:25:24","date_gmt":"2015-03-09T16:25:24","guid":{"rendered":"http:\/\/gccwebsites.com\/startupsales\/?p=672"},"modified":"2015-03-09T16:25:24","modified_gmt":"2015-03-09T16:25:24","slug":"following-up-after-the-sale","status":"publish","type":"post","link":"https:\/\/gccwebsites.com\/startupsales\/following-up-after-the-sale\/","title":{"rendered":"Following up after the Sale"},"content":{"rendered":"

During spring break, I visited my grandparents in Florida. They live there for the winter and stay at a campground in their camper. They recently bought a brand new camper and have had many issues with it. The company they bought it from has not been helpful at all in wanting to help them with the issues. My grandpa called them multiple times with questions about why something isn’t working and wondering if he was doing it wrong or something. They were not helpful and were very reluctant to even answer his questions. They decided to take the camper back with a list of issues and tell them they want everything fixed because it is under warranty. Soon after they bought the camper, they both said they’d never deal with this company again. All the sales people wanted to do was make the sale and the get camper off the lot. They did not care about customer satisfaction and were not planning on continuing any type of relationship \"\"<\/a>in the future with their customers. Being available and willing to provide customer service even after the sale is very important to get customers to return to your company. My grandparents love taking the camper to campgrounds all year round and would be good customers to keep, but because the salespeople were not helpful after the sale and were not worried about following up after the sale, they’ve lost a potential future customer.<\/p>\n

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During spring break, I visited my grandparents in Florida. They live there for the winter and stay at a campground in their camper. They recently bought a brand new camper and have had many issues with it. The company they bought it from has not been helpful at all in wanting to help them with […]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-672","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/comments?post=672"}],"version-history":[{"count":1,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/672\/revisions"}],"predecessor-version":[{"id":673,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/posts\/672\/revisions\/673"}],"wp:attachment":[{"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/media?parent=672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/categories?post=672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gccwebsites.com\/startupsales\/wp-json\/wp\/v2\/tags?post=672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}