What is Customer Success?
Montgomerypa17 Customer success is helping point a customer in the right direction regarding a product or service. A customer service agent asks customers what they are looking for in a product…
2019
Blaine Hurst’s Advice on Problem Solving
fisherkoons Blaine Hurst’s Advice on Problem Solving This past Monday, I had the honor of joining Mr. Blaine Hurst for lunch in the entrepreneurship center for E + I. He was…
5 Distinct Profiles
Boohertw1 Timmy from the Sandlot knows that the sales method that most companies still teach today our outdated. Evan Adams talked about The Challenger Sale and the five different profiles that…
Important Aspects of Selling
clementsma1 Adding Value A sales person does not need to know every aspect of sales to start selling, in fact many sales people will never know all the aspects of selling.…
Tips on How to Improve your Selling Technique
dulayre1 Online, I stumbled upon an article published by Forbes magazine titled, “3 powerful skills you must have to succeed in sales.” The author of this article is Sharon Michaels. Michaels…
The Challenger Persona
griffithaa17 On Friday, Evan Addams returned for his second visit to class where he presented “The Fives Salespeople You Meet in Heaven.” The fifth persona was “The Challenger.” After the five…
‘Closing the File’ on Jobs and Interviews
obriencd1 Sandler Rule 31 reminds salespeople to “close the case or close the file.” When a prospect says “no,” a salesperson can ask questions to discover what the “no” really means.…
I’m sold on GCC
Lindsey Cummings Throughout my life, I have had many dreams and plans for my life. For a long time I wanted to be a school teacher, then I wanted to be an…
Applying to College
ethanraynaud1 After spending some time in my sales in the startup class, I have noticed lots of similarities between the interview process to be admitted into a college and the Sandler…
Did you actually want that?
We hear a lot about how to sell to our customers and finding the needs/pains of our customers. Have we ever thought that a customer had a pain or a…