Have you ever been shopping and picked up something that sparked a little interest? This is a common occurrence for people who enjoy browsing around retail stores. Personally, I experience this all the time and am unfortunately met with a hasty salesperson during situations like this. One day, I was in the Vans store and was fascinated by a sweet pair of green shoes. I asked if I could try on a pair and the sales associate was quick to fetch me the right size.

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Once I put them on a walked around a bit, I mentioned to the sales associate how comfortable they were and how I liked the color. After I took them off and placed them back into the box, the salesman grabbed them and told me that he would go ahead and put them by the register for when I was ready to check out. I was slightly frustrated that the salesman jumped to the conclusion that I wanted to make the transaction when I never told him so. I ended up making the purchase because I felt guilted into it. I did not want to go through the hassle of correcting the mistake he had made. This is a common technique that salespeople use when wanting an extra commission or meeting a quota. Due to the consequences of repeated dealings, salespeople should always avoid doing this because customers will no longer want to do business with you. Always make sure that communication betwixt you and the customer is clear so that they have the best experience possible.

3 thoughts on “A Closing Technique Everyone Should Avoid”
  1. I understand your frustration because these things can be rather annoying. Usually for me with shoes salespeople I go to stores that aren’t too pushy because shoes are important to have the right ones. It is sometimes hard to choose the right pair and when they just push whatever you get first then it seems a bit much for sure.

  2. What shocks me is how even though it’s at a store that you would imagine would have a very relaxed, and comfortable vibe about it, trained employees to be so rushed to make a sale. I don’t blame you for being frustrated and annoyed at his approach, and being guilted into buying something forms such resentment. That is a surefire way to turn customers away, and at a store with a pricey product – that is a very dangerous thing to do.

  3. My favorite thing to buy is shoes and i completely understand the frustration with pushy sales people. I hate when people ask me what i am looking for when i am shoe shopping because I am usually just there to see what new shoes are out and not set on buying something. I would much rather be just left alone until i decided what i wanted to try on.

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