As an aspiring salesman, I have been looking for ways that I could practice some of the sales techniques we have been learning in class. I wasn’t sure where to go for this because I didn’t necessarily have a product, service, or potential prospect that I could try things out. I then had an idea, one I hoped might actually work. Use ChatGPT to have a hypothetical sales conversation, I was new to using ChatGPT and understanding AI. However, I thought it might be fun to test it out and push artificial intelligence to give me some resistance in selling.
I asked it if we could have a conversation about a hypothetical sales conversation, and it agreed and immediately launched into questions about my fake business about electrician services. Immediately, I recognized that I needed to answer the AI’s questions while also making inquiries of my own to keep the conversation moving toward a potential decision to buy. This is where the lesson appeared to me: the questions that we ask prospects are the most important piece to moving a sales conversation forward and for information gathering. However, the salesman cannot side-step answering questions that are important to a prospect or that are simply necessary for the prospect to make a decision.
So, when practicing asking questions and having conversations with prospects, make sure to give realistic and concise answers to legitimate questions.
I’m nit a huge fan of AI but I am glad that you had found something useful from it. That is very true about asking good questions. If we as salespeople as “lame” questions, we are not going to get a good quality answer back. We will get less information than we want.
With the huge increase in AI technology over the past years, using it for your own good is a great way to get help and practice sales conversations. It will give you the experience of an actual sales conversation, just without an actual person to have a conversation with. The questions you ask are certainly the most important aspect in a sales conversation, and you need to ask good questions in order to get good answers.
That’s such a cool idea to use AI. It is so interesting and fascinating that AI could simulate a real conversation like that. And you were able to learn great lessons from it about how to answer a prospect’s questions but then still have control of the conversation.