Never Split the Difference – Find the Black Swan
karlhartz The tenth and last chapter of Never Split the Difference by Chris Voss is called “Find the Black Swan.” This chapter is about finding black swans, which is the most…
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Never Split the Difference – Bargain Hard
The ninth chapter in Never Split the Difference by Chris Voss is called “Bargain Hard.” This chapter discusses bother negotiating styles as well as tools and tactics for haggling. According…
Never Split the Difference – Guarantee Execution
The eighth chapter of Never Split the Difference by Chris Voss is called “Guarantee Execution.” In this chapter, Chris talks more about some human psychology and how sometimes things go…
Never Split the Difference – Create the Illusion of Control
Chapter seven of Never Split the Difference by Chris Voss is titled “Create the Illusion of Control.” In this chapter, Chris Voss returns to some more typical negotiation tips, as…
Never Split the Difference – Bend Their Reality
The 6th chapter of Never Split the Difference is called “Bend Their Reality” and is about more specific tactics to be used in monetary negotiations. There’s a lot to unpack…
Never Split the Difference – Trigger the Two Words
In the 5th chapter of Never Split the Difference, Chris Voss remembers a time when him and another negotiator were working with a Philippine commando who had an American hostage.…
Never Split the Difference – Beware “yes” – Master “no”
The 4th chapter of Never Split the Difference is called “Beware “yes” – Master “no” and is all about the difference between yes and no in a sale. In this…
Never Split the Difference – Labeling
The third chapter in Never Split the Difference is called “Don’t Feel Their Pain, Label It.” In this chapter, Chris Voss goes over some different techniques and tools to empathize…
Never Split the Difference – Be a mirror
In this chapter, Chris talks about a few different techniques that he used in a hostage negotiation involving a bank robbery. Funny enough, I have actually noticed that Prof. Sweet…
Never Split the Difference
Never Split the Difference by Chris Voss, a former FBI hostage negotiator, is a book about principles of negotiation. Chris Voss worked for the FBI for over twenty years, and…