Don’t Get Stuck
Montgomerypa17 Most people, when they think of a sales conversation having one-sided power, assume that the salesman is the one in control. However, more times than not a prospect can grab…
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Is this Really the “ultimate response” to a Customer?
The expression “I want to think about it” or “I’ll get back to you” is a commonly used expression by customers who don’t want to buy a product. We all…
What is Customer Success?
Customer success is helping point a customer in the right direction regarding a product or service. A customer service agent asks customers what they are looking for in a product…
Did you actually want that?
We hear a lot about how to sell to our customers and finding the needs/pains of our customers. Have we ever thought that a customer had a pain or a…
When to Tell a Story in Sales
We all know that telling stories is a great way to connect with people in daily life and in sales. However, it is hard to know how far to go…
Time is of the Essence
When thinking of sales, we focus on how to sell, who we are selling to, and a lot of other factors. However, do we focus on time management? Time management…
The Car Salesman that Lost
Over the summer, I went with my parents to a Toyota car lot. The man that owns the car lot lives in our township and knows a few people that…
JTBD.info. Helpful for selling or not?
As someone who hasn’t sold a lot in her life, I wondered what other non-sales sellers have experienced. I wanted to hear sales stories and what tips and tricks ordinary…
Selling My Clunker Car
My 2001 Acura, also know as Silver Fox, was my pride and joy for a few years after my grandfather gave it to me. It went with me on my…