Finding Key Decision Makers
Shay When in a sales process, it is vital to find the key decision maker in the process. For example, when someone enters a sales conversation with a lower manager, they…
Shay
Pain and Budget
When in a sales conversation: What connects a customer’s pains with their budget? It might not be an obvious answer off the bat. But, the answer is quite simple. A…
The Challenger Salesperson
In class this week, we had Mr. Adams come back and speak with us. Mr. Adams spent some time talking about varies “types” of sales people. He did mention that…
Talking about Money
This week we learned about bringing up a more sensitive subject with clients and customers: money. Specifically, how do we ask for money and talk about pricing as a sales…
The Humble Salesperson
One of the people Pink had the chance to interview before he began piecing together his views on selling and created his book, was a gal named Gwen. Gwen was…
Norman Hall
My favorite part so far about the Pink’s book To Sell is Human, is the stories he tells about his adventures in following Norman Hal around the busy downtown streets…
Interview with a peer- the worst sales experience.
Today I spoke with a fellow student who used to work at a health care facility in the customer service call center. I asked him to tell me about the…
The Power of Attunement
As we learned in class, atunement is when we change or tune our behavior to the atmosphere or people around us. Here are some important things to know about attunement…
Pay Attention
Between the guest speakers and Professor Sweet’s lectures for the past week, one topic really stands out to me that I want to write about in this blog: Knowing who…
Week 3 Reflections
This week’s class session gave me a lot to reflect on. When I was in high school I worked at the local Christian bookstore. I didn’t mind my boss or…