Let’s be real whether it is sitting in chapel, marketing class, or sales there are times where we are convicted or have an “oh been there done that” moment. Had a couple of those moments this week in sales. One of them was on the topic of sticker shock and using this as a sales technique. The idea of sticker shock is to get a prospect shocked at an initial number and then back them into a number that is actually realistic for the product or service being offered. This can also be used to set a bar high and then give them a “deal” that is too good to pass up. Bringing them to the reality check, this can be used by relating your product to what competitors offer and their prices versus yours. I know from sitting through marketing classes the strategy of red tagging and purposefully setting prices high on the original price tag to only put a 50% off sign on the rack, or a red tag on the tag to mess with the customers head and make them feel like they are getting a much better deal and something they can’t pass up. I love to shop for the deals as I have a hard time parting ways with my money. So I definitely get caught up in the marketers technique and the concept of sticker shock. I feel as if I am getting such a good deal today that I can’t let it pass me by. I also am the queen of having buyers remorse, mine tends to stem from the idea of just not liking to spend money, I was encouraged by the discussion in class that sales people should work to avoid putting their buyers in a position of buyers remorse. This is selling with integrity and I think should be a focus of believers in the sales force.
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Buyer’s remorse is certainly not a happy feeling! While the concept of sticker shock may be effective, I find it to be a little deceptive. I too feel encouraged that a salesperson with integrity will always look out for a prospect’s best interests, even if that loses them the deal sometimes.