Trust in Sales
Recently in an article I read, Anderson Peterson, the CEO of Signal Sciences, shared a little about the experience he had while working at The North Face while he was…
Recently in an article I read, Anderson Peterson, the CEO of Signal Sciences, shared a little about the experience he had while working at The North Face while he was…
Several years ago, a car dealership was struggling to sell an old car. Instead of trying to hide or pull the customers attention away from the rust, check engine light,…
The Social Network movie, although dramatic at times, depicts the story of Facebook’s founding. An influential character is Sean Parker, the first president of Facebook. In the movie, Parker gains…
Some large companies have very specific training techniques that every customer service employee is trained in. For Apple, it’s a five-step process called the Apple “steps of service”. Apple didn’t…
Over my lifetime, my family has become friends with a local business owner, who owns and runs The 700 Shop in Kittanning, PA. The shop specializes in men’s clothing and…
I have had a very recent experience in the buying world. Up until a few weeks ago when I bought my truck I had not bought much of worth. Obviously…
Today in class we had a guest speaker by the name of Dave Starcher. He is a salesman at Keystone Ridge Designs. If you are from Grove City College you…
Don’t spill your candy in the lobby is core concept #2 and it is really interesting. This is just another topic about waiting for the right moments to talk. The…
These past few classes, Professor Sweet has discussed and shown the true importance of the 70/30 rule. The rule itself makes sense, but it can be difficult to follow and…
FUBU – ever heard of it? If you’re an active rap or hip hop follower, you may have seen celebrities wear FUBU attire, or you may have purchased FUBU attire…