Positive Sales
Oliver Schwarz There are many nasty stereotypes about salespeople. Unfortunately, for many people when they hear the word salesperson, they think of the annoying, overly talkative, pushy salesperson who will do whatever…
Sales Process
Trust in Sales
Recently in an article I read, Anderson Peterson, the CEO of Signal Sciences, shared a little about the experience he had while working at The North Face while he was…
Brutally Honest Selling
Alyssa Mapes Several years ago, a car dealership was struggling to sell an old car. Instead of trying to hide or pull the customers attention away from the rust, check engine light,…
Business Relationships
Features and Benefits
Influence
Perspectives on Sales
Relationship Selling
Sales Process
Selling Yourself
Facebook’s Founding: How Sean Parker sold himself to Mark Zuckerberg
Liam Grossman The Social Network movie, although dramatic at times, depicts the story of Facebook’s founding. An influential character is Sean Parker, the first president of Facebook. In the movie, Parker gains…
Apple’s “Steps of Service”
Some large companies have very specific training techniques that every customer service employee is trained in. For Apple, it’s a five-step process called the Apple “steps of service”. Apple didn’t…
Attention to detail
Attunement
Business::Advertising
Business::Sales
Business::Small Business
Customer Service
Perspectives on Sales
Retail Sales
Sales Process
Sales Struggles
Salesmen
Small Business
The 700 Shop
Sophia Whiteman Over my lifetime, my family has become friends with a local business owner, who owns and runs The 700 Shop in Kittanning, PA. The shop specializes in men’s clothing and…
A Good Seller vs. a Bad Seller
I have had a very recent experience in the buying world. Up until a few weeks ago when I bought my truck I had not bought much of worth. Obviously…
“I’m not so sure you should.”
Grant Baierl Today in class we had a guest speaker by the name of Dave Starcher. He is a salesman at Keystone Ridge Designs. If you are from Grove City College you…
Don’t Spill Your Candy in the Lobby
Todd Hangliter Don’t spill your candy in the lobby is core concept #2 and it is really interesting. This is just another topic about waiting for the right moments to talk. The…
The 70/30 Rule
Jack S. Paracca These past few classes, Professor Sweet has discussed and shown the true importance of the 70/30 rule. The rule itself makes sense, but it can be difficult to follow and…