How to Deal With Sales Rejection

1. Don’t take it personally

Whether they could’t afford it, or they simply didn’t need it, one thing is for sure, it isn’t personal. Keep your chin up knowing that what you’re selling isn’t for everybody.

2. Expect it

Going into a sales pitch expecting to close a deal is a sure way of setting yourself up for a hard sense of failure. Instead, enter the interaction with the goal of understanding the buyer’s needs, then let your expectations grow from what you learn about the buyer.

3. Be professional

Under no circumstance should you ever show disappointment when rejected. Not only is this unprofessional, it’s just plan rude, and you risk ruining your chances of opportunities with whatever prospect you are interacting with.

4. Ask “why?”

When faced with rejection, asking why is a fantastic way to grow as a sales person. This doesn’t have to be in the form of a direct question. But steering the conversation towards the general direction will usually hint at your answer.

5. Treat it as a necessary step

Learning to handle rejection is a crucial part in the growth of a salesperson. Nobody’s perfect, but those who seem closer didn’t get there overnight. Soak up any and all experience, sale or no sale, and treat it as a necessary step towards mastering the art of selling.