I’ve always felt like I have the perfect name to be a sales associate for Warby Parker… If this fantasy ever comes true and I were to be selling eyeglasses, here are 10 potential questions I would suggest asking to get to know customers and their needs. You can’t have a script when talking to clients, but it’s smart to have a few questions ready!
- Hello! What has brought you shopping for new glasses?
- It could be a new prescription, they’re looking for a new style, or something else!
- Tell me about your favorite pair previously?
- How would you describe your style?
- Do you have any formal or professional events coming up you’d be wearing these to?
- When do you wear your glasses?
- Sometimes, or always? Prescription sunglasses? Just reading or driving?
- How many pairs are you shopping for?
- How careful are you with your glasses?
- Maybe they should go for an anti-scratch coating?
- How many hours a day do you look at screens?
- Help determine if they need a blue light lens upgrade
- Have you experienced any issues with frames or lenses in the past? Tell me about that?
- Does anyone usually help you pick out clothing or glasses?