Nike Football Cleats- Good Sales Experience

When I was a Senior in High School, I was looking for a new pair of Nike cleats for my upcoming football season. I was looking at all the sports stores and shoe stores to see if they had anything in stock. I couldn’t find my size thirteen anywhere, and no one would help me other than telling me they didn’t have my size in stock. I figured that I wouldn’t be able to get that cleat until I decided to call into Dick’s one last time, and the guy on the phone directed me to the guy working in the shoes. I asked him if he had a size thirteen in the black Nike cleats that I wanted. He said no, and was honest with me, and was very transparent on what I needed to do to go and get that size cleat because most places don’t hold a size thirteen in the specific cleat that I wanted. He was very truthful with me and guided me in the right steps to further order them online so that they would be shipped to me in time for my season opener. He sat on the phone with me as he took me through the order instructions and was very patient and helpful. Finally, I got the cleats that I had been looking all over for, and all I had to do was order them online through Dick’s. I was so thankful that this worker at Dick’s was helpful and very truthful with me throughout the whole process of getting my cleats. In class, I would like to relate this back to Professor Sweet saying, “Truth+Transparency= Trust.” This is so true, and I am so glad Professor Sweet talked about this in class, because from now on, I will always make sure I get a truthful and transparent salesperson to help me out when I need it.