My biggest takeaway from Sales in the Startup with Professor Sweet has to be my sales conversation skills. Its almost like I now have a whole new mindset when it comes to having a sales conversation, or even listening to one. I can now sense when someone his asking good questions, keeping the conversation in their favor, and executing the job by either closing or setting up the next appointment.
After listening to multiple sales conversations, and even doing one myself, I can know sense when someone is in control of the conversation. The person in control is always the person asking the most questions and listening to the prospects answer. Even if the prospect asks a question, the sales person should always respond with a counter question to prevent the prospect from taking over the conversation.
It is also very crucial to be careful with how you talk about price in front of your customer. You can never be too sure with how your customer is going to feel if you were to just flat out tell them the price of the product they are interested in right away. It is important to attempt to really sell them on the product itself and yourself before they even think about how much such a product should cost. Telling a prospect price too early can scare them away and prevent a sale conversation from going any further when you never know what could have happened if you would have avoided the price question.
Sales in the Startup has definitely been one of my most influential classes at GCC so far. The amount of personal sales skills I have learned out weighs everything I have learned throughout my lifetime about sales conversations. I would recommend the class to anyone who comes to GCC no matter what major or interest you have. This class teaches valuable lessons that can be used in everyday situations.
I totally agree with this. This has been a great class. It has helped in being in sales conversations and being able to recognize why people say certain things. You can also use these tactics in regular conversations. Many of the concepts we learned can apply to a variety of things, even outside of sales.