Apple’s “Steps of Service”
Oliver Schwarz Some large companies have very specific training techniques that every customer service employee is trained in. For Apple, it’s a five-step process called the Apple “steps of service”. Apple didn’t…
technology
Technology’s Affect on the Food Industry and Human Interaction
hansonza17 Technology has brought about many new possibilities. One such possibility is the ability to automate everyday interactions. Industries like grocery, retail, and dining have all been automated with the commonplace…
How Technology is Affecting Sales
EdDoyle With the growth of technology comes plenty of change. Technology has made the job of the salesman easier in some ways but it is important to understand how it has…
AI and Sales: Why You Shouldn’t Sweat
Amanda Vitale Being as that I am a Computer Information Systems major, I feel that I should talk a little bit about technology and it’s effects on sales. It is a pretty…