Evan Adams was generous enough to visit our class last week to talk about his sales experience as a member of the NoWait team. Mr. Adams will be returning to our 1:00 hour to continue his discussion on the importancet of getting your hands dirty in sales and the impact we can have just by listening to people. In the 50 minutes he was with us, the most important nugget of information I took away with was the line,
“Doing well for well sake is what sets a salesperson apart from the rest”
Evan mentioned this when he was recounting on his search with NoWait for more salespeople. He realized in interviews that it was not the candidates that were confident and “knew their stuff” that did the best in the field. It was the sales representative that behaved in a way because they knew what was right. He gave the example of helping to clean up plates after a business meeting with a restaurant or offering to pitch in during a busy time of the day. This led to the stories of how NoWait made it requirement for every employee to work at a restaurant for a few hours each which.
This quote Evan also attributed to Grovers as a whole – and I could not agree more. Just coming out of the summer internship hunt, there are a lot of people out there that can do exactly what you can do, maybe more. When sitting with a potential employer, you have to find something that sets you apart from the rest – then sell it to them. Maybe you cannot bring up the fact that you are an angel employee sent from Heaven in the interview, but you can show your worth in your work ethic. I think this characteristic Evan pointed out is derived from our foundation in faith… and our parents great parenting skills. We do things for the sake of others because we love others and know we are all brothers and sisters in Christ. I digress, this piece of Evan’s lecture stuck with me afterwards because it reinforced that I am not 1 in 100 applicants and it is noticeable when we behave differently in the workplace.
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Evan’s “doing well for well sake is what sets a salesperson apart from the rest” reminds me of servant leadership, even though every Grove City business class focuses on servant leadership. However, in the role of a salesperson, it’s their opportunity to serve the customer in whatever way needed and display the love of Christ. Doing what is in the best interest of the customer is rarely seen by salespeople anywhere you go. This opens the door for salespeople with a faith to show customers that not everyone is there to take advantage of them but to care for their real needs.
Yasss Lindy this struck a chord in me too (maybe cuz i saw your notes.) I agree this was spectacular news to hear from a well seasoned salesman/fellow Grover. I have a feeling this specific piece of advice will be getting me through some darker days in the future. #blessings