I’ve had many experiences with bad salespeople who were not only pushy but also made me feel guilty for not buying what they were selling. This is why whenever I have a good sales experience and the person seems very genuine, it makes me want to buy their product even if I don’t really need it.
I remember I was at the mall one time and a salesman came up to my mom and I. He used flattery to make us stay and talk to him but we could tell his words were rehearsed and not genuine. He wanted to try his product on my mom but she said no because she didn’t like the ingredients it had. He kept trying to convince us that the ingredients were fine and that we were wrong. We were able to walk away soon after but the whole interaction was so uncomfortable.
On the other hand, I had a good experience where I was in a makeup store and whenever I started walking around, an employee approached me and was super willing to help me find what I needed. She went above and beyond going all around the store for me until I found the product I wanted. She was very friendly and knowledgeable about all the products, so I trusted her opinion.
The difference between these two experiences is very clear. One involves someone who is a good listener and is helping me to get a product that will actually help me. The other involves someone who is pushy and trying to convince the buyer that they need something that they actually don’t want or need. Not only were they trying to force something on the buyer, but they didn’t care about what the buyer had to say either. If I were to ever be in sales, I would think back to these experiences because it is important to put yourself in the buyer’s shoes and think about what they want, rather than putting yourself first in the interaction.
ChristmanAJ23 
kuscevicke24 
lanzilottadn24