Positivity Ratios

One concept that really stood out to me from this discussion is the idea of positivity ratios and how positive emotions can genuinely impact the sales process. As a college student studying business, I’ve started to realize that sales is not just about persuading someone to buy something—it’s about building trust and creating meaningful connections. The idea that positive emotions can improve interactions makes a lot of sense to me. When someone approaches a conversation with confidence and optimism, it changes the entire tone. It makes the interaction feel collaborative rather than transactional. What I especially liked was the emphasis on truly believing in the product or service you’re selling. That belief seems to be the foundation for everything else. If you genuinely think what you’re offering can help someone, your confidence becomes natural instead of forced. That authenticity is powerful. People can usually tell when someone is just trying to make a sale versus when they sincerely want to help. When you believe in what you’re offering, you’re more focused on solving a problem than closing a deal. Another part that stood out to me is the reminder that positivity doesn’t mean being delusional or naïve. I think that’s important because sometimes “being positive” can sound like ignoring challenges or pretending everything is perfect. Instead, this perspective highlights being forward-looking and solution oriented. It’s about staying confident even when obstacles come up and maintaining a mindset that focuses on possibilities rather than limitations. Overall, I like this approach because it aligns with how I want to conduct myself professionally. I don’t want to pressure people or use tactics that feel manipulative. I’d rather build trust, understand someone’s needs, and confidently offer a solution I truly believe in. That kind of positivity feels both ethical and effective when being in the business industry.