Shut Up and Listen
comptonjc18 In many iconic sales scenarios, the salesman does the majority of the talking and the prospective customer spends a lot of time listening. In many cases, the salesman rattles off…
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Wegmans and Consumer Preference
SchwarzCE18 Wegmans has consistently taken the top spot of grocery chain ranking lists based on customer feedback. But recently, the company even beat out Amazon, Costco and Publix as the most…
What Not To Do When Selling
The stereotypical salesman is usually perceived as “slimy”, “pushy”, or “aggressive”. A lot of sales courses teach one how to act this way or how to trick the customer into…
Arthur the Aardvark is a Menace to Society
Dudgeones17 To much of the Gen Z population, Arthur was a prominent part of childhood. At the end of every episode, Arthur learns a valuable lesson about how to be a…
Relationship-based Sales
gishjs17 We can all agree that forming a relationship with a client is a key factor in successful sales. In this clip we can see the challenges that could arise from…
Never Split the Difference – Beware “yes” – Master “no”
karlhartz The 4th chapter of Never Split the Difference is called “Beware “yes” – Master “no” and is all about the difference between yes and no in a sale. In this…
Working in Sales
pewjj19 Besides working at Chick-fil-A for over four years and running my own photo/video business, I also had a job in a sales company, but I tend to leave this job…
Ambiverts, Extroverts, and Introverts
baileyaa1 In light of our conversation in class the other day about the different between introverted, extroverted, and ambiverted (is that a word?) salespeople, I thought it would be interesting to…
The Impact of Celebrity Endorsements
Guidasmj18 Have you ever seen a commercial that immediately made you want to buy what was being showcased on TV? Gaining a strong desire to have the product in a commercial?…
My Experience with Sales Pt 3
smithJG18 Continuing with my series on my summer job, another aspect I learned is to not be too eager. Sometimes, I felt so excited to see a customer walking through the…