The recent topics we have covered in class, including mirroring and the ambivert advantage, really stood out to me because I have seen evidence of these principles in my life.
Professor Sweet explained that both extraverts and introverts can struggle with sales because one of them does not know when to listen and the other does not know when to speak up. However, ambiverts are more naturally inclined to know when to listen and when to speak. When I consider my conversations with people, I believe I can balance this listen/speak ratio effectively. I’ve found that I enjoy speaking with people and am energetic sometimes, and other times I just need quiet time by myself to recharge. Extroverts are better at building relationships, and introverts at observing details. I believe the ambivert advantage is displayed through people that express qualities from both extroverts and introverts because they can cater their personality to whoever they are talking to.
This concept relates directly to mirroring, where humans adapt their personalities, actions, and words, to the specific situation that they are in. This skill can be difficult to learn, but it is very important to implement in sales. Mirroring your prospect’s posture, tone, and phrases, can make them feel safe and comfortable. If your customers feel safe, they are more likely to listen to you and to buy your product. When I heard about this technique, I realized that I had already been doing this before taking the class. When I am hanging out with extroverts, I often match everyone else’s emotions, much like the impractical joker’s video Professor Sweet showed in class. I also tend to copy everyone’s way of talking and even their physical posture. This has helped me connect with many people with different personalities. Overtime, this skill has become natural and has been very useful!
taylorjt23 
Bondre24 
wheelerne24
I think it’s awesome that you have been able to identify these principles in your own life. I very much agree with the ambivert advantage and have seen it displayed well. I like how you referred to speaking and listening as a ratio. I think there is very much an ideal balance, much like an equation. Mirroring can be very useful and I agree that the emphasis is comfortability.
I also agree with the ambivert advantage and it has also helped me a lot in my life! Mirroring is also important in sales and can be used to our advantage as well. It’s interesting how this concept can help us be more comfortable and helps us to understand the other person better too.