Every Customer is Important
James Plante I was with my dad over Easter Break to buy him a suit and a sports coat for my graduation. We went to Men’s Wearhouse on a busy Saturday. The…
Admissions
I work in the admissions office three times a week as a receptionist. Last week I had a very upset mother who came in for a visit. I am no…
Apartment Hunters
I have spent the past semester shopping for an apartment in the greater Pittsburgh area. I ran into many good and bad sales people. I also ran into very good…
Airbnb
While trying to plan my senior week, before graduation, my friends and I began to explore www.airbnb.com/, a site that allows users to rent out rooms, apartments, or houses to…
The Problem the Prospect Gives You
Andrew Beckman Another one of the topics that Professor Sweet taught that resonated with me, was the rule that the problem the prospect gives you is never the real problem. I thought…
Why You Should Use The Pain Funnel
Lindsey Mason Consider this scenario: You sell a product or service that is really unique. You call on two companies just at a time when they are unhappy with their current vendors.…
Four Big Mistakes that Most Salespeople Make
In this class we have been addressing The Sandler Rules. While many of them are great thinks to think about while trying to sell, the ones I have listed below…
Internet Sales Tax
stormnm1 The drive to implement an online sales tax has increased in recent years, thanks to the efforts of leading retailers and local government authorities. In terms of the former, retail…
Amazon’s Sucess
Amazon was launched as a start up almost 20 years ago, and has a market capitalization of $132 billion and revenues of $61 billion. The startup was founded on three…
Etsy
Since it launched in 2005, the Brooklyn-based company has grown steadily. The site has 25 million members, employs more than 400 people in the U.S. and abroad, and has helped…