Using How People Buy to Your Advantage
Katie Blendermann In sales, there are three parties: the salesman, the customer, and the product. The salesperson has the job of getting to know the customer to eventually form a connection and…
Sales Experience
How to Gain Trust with Clients
Trust is one of the most important concepts in sales and you cannot get anywhere without it. With other relationships in our lives, trust is gained over months or years,…
Qualities That all Good Salespeople Have
Jake Botkin The question of what makes a good salesperson has been a popular question. In this article the author expresses 5 characteristics of a great salesperson. From traditional door to door…
Positive Sales
Oliver Schwarz There are many nasty stereotypes about salespeople. Unfortunately, for many people when they hear the word salesperson, they think of the annoying, overly talkative, pushy salesperson who will do whatever…
Unusual Sales Pitch
I recently read a story about a sales pitch that, using an unusual method, was a success. Hans Geisler, the founder of Japhy Surf Co. told about a time in…
Trust in Sales
Recently in an article I read, Anderson Peterson, the CEO of Signal Sciences, shared a little about the experience he had while working at The North Face while he was…
Sales at Sephora
Like most college students on spring break, I went shopping. As I was walking through the local mall in my area, I passed by a Sephora, which is a popular…
Failing to Win
Sales takes trial and error from the start. You can take as many sales and marketing classes that you can buy, but nothing compares to the real deal of getting…
Never Answer an Unasked Question
Picture this: you’re a salesperson at a great company that sells top quality pens and have a sales call coming up. You’re in the meeting with the customer and start…
Apple’s “Steps of Service”
Some large companies have very specific training techniques that every customer service employee is trained in. For Apple, it’s a five-step process called the Apple “steps of service”. Apple didn’t…