A couple of classes ago we had Dan Hudock in as a guest speaker. He talked a lot about body language and its role and importance not only in sales but also in everyday life. He talked about how we subconsciously make judgments about people and make decisions about people based on our first impressions based on their body language that they present to us. He also talked about how we subconsciously present body language that represents how we are feeling. This got me thinking about how much we really do rely on reading people’s body language to determine what others must think of us. This is why I really don’t like speaking in front of groups of people. It is harder to read the body language of 20 plus people sitting down listening to me talk for several minutes straight than it would be in a normal back and forth conversation. In addition, I have always hated making phone calls for the same reason. You can’t read the other person’s facial expressions or body language which makes it hard to determine if they’re enjoying talking with you or not. I also thought it’s interesting how you don’t need to worry about body language with online selling. Social media really does eliminate a whole way of communicating with, reading, and understanding people. I think it is interesting that online selling is doing as well as it is because I would think people are less trusting when they can’t read the person they are buying from. Nevertheless, online selling is increasing both through social media and for stores who have made online shopping an option. Perhaps this is because people would rather just not have to figure out what another person is thinking or feeling and just sidestep that problem entirely by not interacting with a real person.
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principera24 5 thoughts on “Thoughts on Body Language in Sales”
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This was a great lesson on body language and something I have never thought of before. I agree that social media has blocked out some keyways of communication. It is weird how we are able to trust selling when buying things online so much. Great post!
Those are some great takeaways from Dan Hudock’s lecture. It is so essential that we show we are interested and focused on the customer in a sales conversation, not only with our words, but with our body language. It is just as easy, if not easier, to show disinterest using our body than our words.
This was really good and I like how you pointed out different areas where we can’t read another person’s body language. It makes me less trusting of online sellers because I know people try to hide behind a screen and use that to their advantage.
Body language is definitely an important concept in sales, and I liked the way that Dan Hudock explained it to our class. I didn’t notice how important it was until he was pointing out how our body language tells and shows a lot about how we’re really thinking.
I really enjoyed your take on Dan Hudock’s lecture. It is interesting to see how much of our body language matters, even when we often don’t think twice about how we are presenting ourselves. I think it’s interesting how you brought up talking in group setting where it can sometimes be difficult to read the room, when there is a lot of different expressions in the room it takes practice to better understand if people are accepting what you are saying.