That Annoying Customer: Speak Softly and Slow the Roll
smithza1 So here we are again learning how to deal with the painfully annoying picky customer. Last time we talked about how just being a great listener and being patient with…
Sales Struggles
A B … T?
schmittbe1 An interesting bit by Dave Mattson describing why most sales people struggle. He says there are three basic areas of improvement: attitude, behavior, and techniques. Improving in these areas are,…
Likability Helps a Sales Person Succeed
Guentheraf1 I think one element of sales that is very important is being likable. Realistically, I don’t think you can expect to make too many sales if you’re a person that…
What’s your prospect’s birth order?
Part of building that all-important relationship is understanding with whom you’re constructing that bridge. Each individual has different things that are important to them and much of it can be…
That Annoying Customer: Listening is a Virtue
It is going to happen to everyone if it has not already. Every one of us is going to have to deal with just a terrible customer. A customer where…
REBOUND!
Everyone gets in that funk where we think the world is against us and if we fail, even in one sale, our business will bounce back. Well Jane Porter talks…
Non- sales Selling and Finding a Job
tfaulkner1 Being very much a novice in selling, and having almost no sales experience, this class is both important and intriguing. I hope to summarize what I’ve learned from the class…
Features or Benefits?
Watch the movie above if you want a good laugh! The movie Tommy Boy is ripe with all kinds of sales hilarity. This scene is completely absurd, yet I have…
Cold Calling Nerves
gibsonam1 Over the summer, I had an internship at State Farm. It was a small office with only 4 other employees so it was very laid back and fun. My boss…
Like a Kid in a 100 Acre Candy Store
We all know this pain way too well. We are out shopping for a gift or even for ourselves and we get to the store an there are a million…